NG Global LLC

3701 Church Rd. Suite 1 B
Mt Laurel, NJ 08054

+1 609 635 8542

Frequently Asked Questions

Please read our FAQ before sending us a message.

How can I track the status of my order?

1. Log In to your account and click on “View Order Status and History” and review your Order History in your account. Don’t have an account? Register now.
2. Click Order Tracking on the bottom of the page or type Track Order in the Search box and you will be taken to My Account, which has a Track Order feature. It will prompt you for your order number and shipping zip code.

Can I return or exchange my purchase if I don't like it?

Yes.
For more information, see our Returns & Exchanges policy. Please note that returns on Final Sale items and returns of items without the attached garment tag will not be accepted.

How do I place an order online?

Browse the PlusHappiness site and select items you’d like to add to your bag. You will see the number of items in your bag in the top right corner of the site on every page. When you are done browsing and would like to checkout, click on the checkout link in the top right corner of the site, located next to your bag on every page.

How do I determine the shipping charges on my order?

Shipping options depend on the destination address. See our Shipping Information or our International Shipping page for international destinations.

Will you charge sales tax on my order?

No we do not charge sales tax..

I can't find the item I'm looking for. How can I search for it?

Our sizes run from 14-24(34-70 Europe) and we offer a sophisticated and figure conscious fit. If you are unsure of your size, please review our Size Chart which can be found on every product page and in the footer. If you are still unsure of your size, we recommend ordering one size up. We also provide suggestions and model height and size details on many of our product pages.

How do your sizes run and how do I know what my size is with PlusHappiness?

Shop

Use our dynamic filters to find what you’re looking for.

  1. Select one of the tabs at the top of any page to begin to narrow your search by category or trend. These categories will also be present on the left hand of the site and you can continue to use those to filter.
  2. Then use the dropdown menus contained in the row of filters above your results set.
  3. Select as many options as you like to target your search, but keep in mind that the more options you select, the fewer results you’ll see.

Search

Try entering a keyword, phrase or item number into the Search box at the top right of any page, then press the Enter Key. Narrow your results with the filters provided.

Does PlusHappiness offer price adjustments for items that have recently gone on sale?

PlusHappiness offers shipping to international destinations found here.

How do I ship to an international address?

PlusHappiness offers a one time price adjustment for full price items that have gone on sale in the past 7 days. The adjustment is issued in the form of a site credit.

What methods of payment do you accept?

We accept the following:

Credit Cards:

Visa, MasterCard, American Express and Discover Network. PlusHappiness also accepts Paypal as a payment method.

We can accept cash, CODs, checks or money orders.

Why isn't my browser working with your site?

Ordering from our site requires the use of an SSL-compliant browser. We recommend using Microsoft Internet Explorer 8.0 or 9.0, Firefox 3.5 or later, Safari 4.0 or later, Google Chrome 2.0 or later or a mobile device. If you are using earlier versions of the browsers listed here, we can’t guarantee that all our site features will work correctly. Also, your browser preferences must be set to accept cookies.

When are PlusHappiness 's sale events?

Sign up for our emails to be first to know about these sales.

How do I use a promotion code?

We like to reward and surprise our customers with special promotional offers. Available promotions will be indicated on relevant pages of our website or via our email newsletters. To apply the offer, enter the code in the Promotion Code field during the checkout process. Click Apply Promo. Promotion codes are not case sensitive

Promotion Restrictions Be sure to note the restrictions associated with a promotion. Promotions may be limited to a specified group of items or minimum order price, and may only be valid on orders shipped to specific countries. All promotions are available for a limited time during indicated dates, and only while supplies last. Only promocode may be used per order. PlusHappiness reserves the right to change the terms of a promotion at any time.

How do I stop receiving emails from PlusHappiness?

To unsubscribe from PlusHappiness emails, you can login to your account on www. PlusHappiness.com and click “My Account”. From there, you can adjust your Communication Preferences to unsubscribe from our emails. You can also click on the unsubscribe link at the bottom of every email. If you prefer, you can also contact Customer Service and ask a representative to remove you from our email list.

Promotion Restrictions Be sure to note the restrictions associated with a promotion. Promotions may be limited to a specified group of items or minimum order price, and may only be valid on orders shipped to specific countries. All promotions are available for a limited time during indicated dates, and only while supplies last. Only promocode may be used per order. PlusHappiness reserves the right to change the terms of a promotion at any time.

How do I change my email address?

You can update your email address for order correspondence, PlusHappiness ‘s email newsletter, or both.

For order correspondence emails:

You can change your order correspondence email address every time you order from us during the checkout process.

For promotional emails, your address is found on Your Account page.

If you have a registered account with us:

  • Click on My Account at the top left of any page.
  • You may need to Log In to your account
  • Click on “Update name, email, or password” to update your email address
  • Update your information.
  • Click Save.

If you haven’t registered, but would like to receive our updates at a new email address:

  • Enter your email address to get the scoop on new trends, limited offers, sales and other PlusHappiness news by clicking on Email Sign Up on the top left of any page or at the bottom right of any page.
  • Click Submit.
Do free shipping promotions apply to International orders?

Free shipping promotions only apply to customers in the US. Customers in international countries will continue to pay the current international shipping fee, however all other merchandise promotions apply unless otherwise stated.

Send us an email